Survey Summary

In 2021 we decided to conduct a survey of our construction clients to gather some important feedback about what we were doing right and more importantly, what we could do to improve our services going forward.

Companies that took part in the survey include: Property Developers including House Builders, Hotel Developers, Multi-Unit Developers, Interior Fit Out & Finishing, Design & Build Contractors, Facilities Managers, Remediation & Groundwork Specialists, Civil Engineers and more

We were truly overwhelmed by how positive the feedback we received was, some of which can be seen below:

Customer Satisfaction

We believe that customer satisfaction is a key indicator to the success of any business, therefore we strive to deliver the best possible service to our customers, ensuring they have access to help whenever it is needed.

95.5% of our customers said that their last booking went as expected, an overwhelmingly positive response. We pride ourselves on tailoring our work specifically for each customer and delivering them the best outcome possible.

We also achieved a 91% customer satisfaction rating from our customers when asking them to rate their satisfaction with our service from 1 to 10

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Why did you choose us over our competitors?

We also wanted to understand what made our customers choose us in the first instance, as this would allow us to understand what we are doing right.

Speedy Response & Delivery Times: We always strive to offer our services in fastest time possible, ensuring that you are always able to keep your project on track

Top Quality Customer Service: We ensure that every member of our customer service team are trained and knowledgeable in all aspects of our business and that customer satisfaction is top priority

Competitive Pricing: We take pride in the fact that we always offer an industry leading service tailored to your specific needs at the most competitive price possible

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